1. Introduction
These Booking Terms and Conditions govern the relationship between you (the "Customer") and GMTC Malaysia (referred to as "GMTC," "we," "us," or "our"), regarding the booking of tours and transfers through our website. By booking a tour or transfer with GMTC, you agree to be bound by these Terms and Conditions.
2. Booking Process
2.1. To book a tour or transfer, Customers must visit our website and follow the booking instructions provided.
2.2. By making a booking, the Customer acknowledges that they have read, understood, and agreed to be bound by these Terms and Conditions.
2.3. Customers must provide accurate and complete information during the booking process. GMTC shall not be responsible for any inaccuracies or errors resulting from incomplete or incorrect information provided by the Customer.
3. Payment
3.1. Payment for tours and transfers must be made in full at the time of booking, unless otherwise specified.
3.2. Prices quoted on our website are in the currency stated and inclusive of any applicable taxes, unless otherwise indicated.
3.3. GMTC accepts payment via credit/debit cards, electronic bank transfers, or other payment methods as specified on our website.
4. Cancellations and Amendments
4.1. Cancellations or amendments to bookings may be subject to fees or penalties, depending on the terms and conditions of the specific tour or transfer booked.
4.2. Customers must notify GMTC of any cancellations or amendments to their booking as soon as possible. Refunds, if applicable, will be processed in accordance with our Refund Policy.
5. Tour and Transfer Conditions
5.1. Customers participating in tours or transfers booked through GMTC must comply with the terms and conditions set by the respective tour or transfer provider.
5.2. GMTC shall not be liable for any loss, injury, damage, delay, or inconvenience incurred by Customers during the course of the tour or transfer, except where such liability cannot be excluded under applicable law.
6. Travel Documents
6.1. Customers are responsible for ensuring that they possess valid travel documents, including passports, visas, and any other required permits, for the duration of their trip.
6.2. GMTC shall not be responsible for any loss, expense, or inconvenience incurred by Customers due to their failure to possess the necessary travel documents.
7. Limitation of Liability
7.1. To the extent permitted by law, GMTC shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with the booking of tours or transfers through our website.
8. Governing Law
8.1. These Terms and Conditions shall be governed by and construed in accordance with the laws of Malaysia.
9. Changes to Terms and Conditions
9.1. GMTC reserves the right to amend these Terms and Conditions at any time without prior notice. Any such amendments will be effective immediately upon being posted on our website.
10. Contact Information
10.1. For inquiries or assistance regarding bookings, Customers may contact GMTC via the contact information provided on our website.
By booking a tour or transfer with GMTC Malaysia, you acknowledge that you have read, understood, and agreed to these Booking Terms and Conditions.